Do you remember having weeks (or months!) to write a book report in school, only to wait until the night before to actually write it? Then you, my friend, at some point in your life have been a procrastinator. Whether you are a habitual procrastinator or just find it happening every... Read More
Even if The Weather Channel threatens us with ONE MORE Nor’easter, this picture of the forsythia outside my door proudly confirms that spring is almost here. The brave yellow buds will survive a spring storm and one warm bright day will bring forth their cheerful yellow flowers.
While the cold, wind and... Read More
The start of a new year means it’s time to reassess your business by looking back at what you accomplished in 2018 and looking forward to what your business goals are for 2019. You want to answer questions such as:
- Did you achieve your revenue goals for 2018?
- What went... Read More
Did you know that a happy customer will tell 9 people about their experience with a company while an angry customer will tell 16 people about their bad experience? Even more amazing, for every unhappy customer that complains, there are, on average, 26 customers that... Read More